Partner FAQs

This section provides the answers to some of the most frequent questions that we get about our Partner Program. If you can't find the answer to your question here, be sure to let us know.

What is the Ethernet Services Partner Program?

What is the Ethernet Services Partner Program?

Cirrus' Ethernet Services Partner Program is directed at IT service providers and telecommunications service aggregators. We recognise that our services meet the needs of the customers of these sorts of organisations - but that they are only one part of a solution. For an IT services company, this might mean the integration of communications and services solutions to bring additional high-value services to the end customer. For a telecommunications service aggregator, Cirrus' network can add access to customers at a price-point not previously achievable. In either case, our Partner Program is aimed at integrating with you - and sharing the rewards. 
  • Wholesaler Partners integrate our Ethernet Services into their own service offerings. Cirrus provides Wholesale Partners with the training and online systems (or data) to monitor and support the service autonomously. Cirrus then just provides 3rd level support. For this Wholesaler Partners receive a significant percentage of the revenue
  • Alternatively, companies can be resellers and rely more on Cirrus to deliver and support the service
  • Cirrus is happy to tailor these arrangements to suit the needs of our individual partners
What are the benefits of partnering with Cirrus?
  • Incremental revenue
  • Access to promotions
  • Enhances existing offering to your customers
  • Access to Cirrus knowledge: Account Management; Pre-Sales & Sales Support; additional information through Partner Portal
What are Cirrus Ethernet Services?

Cirrus Ethernet Services are quite simply that - the delivery of high quality ethernet connectivity to the required address. For the wholesale customer, these can be managed entirely by Cirrus or delivered to you as a layer 2 VLAN dedicated to that customer or as a L2TP feed.


What are the current Ethernet Service prices?
The Cirrus Ethernet Service pricing is available to partners through the partner portal. Note that Cirrus also quotes its retail pricing for your reference.
How long does it take to install an Ethernet Service?

Cirrus targets less than 13 days to install a fully operational Ethernet Service, this incorporates:

  • Checking suitable line of site
  • Configuring equipment for the service
  • Physical installation of antenna and cable run to customer's infrastructure
  • Speed testing period
  •  It is however possible to request an accelerated service. Service under these conditions can be installed and operational within 3 days

How is revenue shared?
  • All customers relating to a partnership are linked to a Partner account in the Cirrus Billing system
  • The Billing system then logs a percentage of all revenue that is collected through those customers
  • Cirrus then periodically makes a bank transfer to clear the account
How does Cirrus support 'cloud computing'?

Cirrus works with partners that host application services in their data centres. These partners are on the Cirrus network. By purchasing an ethernet "tail" into the Cirrus network, you can be connected into their data centres with a large unmetered service. 

What if I am not within current Cirrus network coverage?

Cirrus is continually expanding its network in response to customer demand. This process is generally straightforward and rapid. So if you are outside our coverage or have your own customers who are, let us know - and we can work out how to get the network to you.


How do I become a Cirrus Ethernet Services Partner?

Simply contact us. We can then meet with you and discuss how we can tailor our program to best meet both your and your customers' needs. This is generally a rapid process and we can have you up and running within a week or two.